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Privacy Policy

A legal disclaimer

Last updated: 12/09/2025

Matt² (Matt Squared) respects your privacy. This policy explains how we collect, use and disclose personal information when you visit our website and interact with us.

We aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1) Who we are

  • Business name: Matt² (Matt Squared)

  • Location: Redcliffe, QLD, Australia

  • Contact: hello@matt2.au | address: 177 Anzac Ave, Redcliffe QLD | Mobile: 04 8855 4020

2) What we collect

Information you provide:

  • Name, email, phone and suburb/postcode

  • Buying preferences (e.g., interest in specific projects, budget range, timeframe)

  • Messages and enquiries, booking details for inspections or appointments

Information we collect automatically:

  • Device, browser and session data

  • IP address, general location, pages viewed, time on page, referring/exit pages

  • Cookies and similar technologies (see Cookies & analytics below)

Optional (if used on your site):

  • Marketing attribution data (e.g., Meta/Google ad campaign tags)

  • ReCAPTCHA or anti-spam checks

3) How we collect it

  • Forms on our website (registrations of interest, contact forms, brochure downloads)

  • Email or phone communications with us

  • Cookies/analytics scripts when you browse our site

  • Third-party platforms that host or support our site (e.g., Wix) and our marketing tools

4) Why we use it

We use personal information to:

  • Respond to enquiries and provide project information

  • Register interest lists and manage appointments/launch communications

  • Send marketing updates (you can opt out anytime)

  • Improve our website, campaigns and customer experience

  • Meet legal, regulatory and risk management obligations

5) Marketing communications

If you opt in (or would reasonably expect it after contacting us), we may send project updates and offers. You can unsubscribe using the link in our emails or by contacting us.

6) Cookies & analytics

Our website (hosted on Wix) uses cookies and similar technologies to operate, secure and measure performance of the site. We may also use analytics and advertising tools (e.g., Google Analytics, Meta Pixel).

  • You can manage cookies in your browser settings and, if implemented, via our cookie banner.

  • Disabling cookies may affect site functionality.

7) Sharing & disclosure

We may share personal information with:

  • Service providers and partners who help run our business (website hosting Wix, email/SMS platforms, CRM, analytics, IT support)

  • Professional advisers (legal, accounting) and insurers

  • Law enforcement or regulators if required by law
    We require our service providers to handle personal information securely and only for the purposes we specify.

8) Overseas transfers

Some providers (including Wix) may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those recipients protect the information in a way that is consistent with Australian privacy laws.

9) Data security

We use administrative, technical and physical safeguards appropriate to the nature of the information we hold. While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.

10) Retention

We keep personal information only for as long as needed for the purposes described in this policy (or as required by law), then we take reasonable steps to de-identify or securely delete it.

11) Access and correction

You can request access to, or correction of, your personal information by contacting us. We’ll respond within a reasonable time and may need to verify your identity. If we refuse access or correction, we’ll tell you why (subject to legal exceptions) and how to complain.

12) Children

Our services are intended for adults. We do not knowingly collect personal information from children under 16 without appropriate consent.

13) Links to other sites

Our website may link to third-party sites we don’t control. We’re not responsible for their privacy practices. Check their policies before providing personal information.

14) Changes to this policy

We may update this policy from time to time. The “Last updated” date shows the latest version. Continued use of our website after changes means you accept the updated policy.

15) Questions or complaints

If you have a privacy question or wish to make a complaint, contact us at hello@matt2.au We’ll investigate and respond. If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

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